On the day of arrival, your room will be available from 2.00 p.m.
On the day of departure, we ask you to vacate your room by 11.00 a.m.
Deposit: Upon receipt of your deposit of 30% of total amount, your reservation is binding.
Bank details:
Volksbank Altenmarkt
IBAN: AT92 4501 0000 5110 0295

The Austrian Hotel Contract Conditions apply to all bookings.
If dinner is not consumed, there will be no compensation.
Dogs are only possible by appointment.
Costs EUR 25,- per dog/night, without food
Christmas or New Year's Eve surcharge: adults € 50,- and children € 25,-
The prices are exclusive of local tax of currently EUR 2,50 per person and night. Children up to 15 years are free of local tax.

Cancellation policy:

• If cancelled or modified up to 30 days before date of arrival, no fee will be charged.
• If cancelled or modified up to 21 days before date of arrival, 30% of the total price of the reservation will be charged.
• If cancelled or modified up to 7 days before date of arrival, 70 % of the total price of the reservation will be charged.
• If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.